Terms & Conditions

2.1.Select Tour LLC acts exclusively as an intermediary (travel agent/aggregator) between the User and the service provider (airline, hotel, transfer company, foreign tour operator – hereinafter "Provider").

2.2.Full legal and financial liability for service quality, flight schedule changes, flight cancellations, lost baggage, hotel accommodation conditions, and other direct travel services rests with the direct service provider (Provider).

2.3.By purchasing tickets or hotel bookings, the User enters into a direct contractual relationship with the respective Provider, whose rules and rates (Fare Rules / Cancellation Policy) apply fully to the specific booking.

3.1.The User is solely responsible for maintaining the security and confidentiality of their account (login and password).

3.2.The User bears full financial and legal responsibility for any action taken under their profile (including accidental or intentional bookings made by third parties).

4.1.When booking online, the User must input passenger/guest data (first name, last name, passport number, birth date) exactly as indicated in their travel documents (passport).

4.2.The User is solely responsible for any financial or legal consequences resulting from incorrectly entered data (including boarding refusal, border crossing denial, or ticket change fines).

4.3.The User must independently verify and ensure compliance with visa, health, and other regulations required for entry into destination or transit countries. Select Tour LLC is not liable for losses caused by border crossing denials.

5.1.Since the platform operates in real-time and is connected to global providers, prices displayed during searches are for informational purposes and may change at checkout due to Provider rate updates.

5.2.Prices and services are only guaranteed after successful transaction completion, full card charge, and generation of the electronic ticket (e-Ticket) or hotel voucher.

5.3.Services must be paid online via the platform (bank card) in the form of a 100% prepayment unless specified otherwise by specific booking conditions.

5.4.Select Tour LLC reserves the unconditional right to unilaterally cancel bookings and refund paid amounts if obvious technical errors or price anomalies (e.g., unrealistically low prices completely out of line with market rates) occur on the platform or the Provider's API.

5.5.In the event of an unjustified chargeback dispute filed by the User after or during service delivery, Select Tour LLC is entitled to charge the User for all resulting financial losses, bank fees, and legal expenses.

6.1.Cancellation or change rules for confirmed bookings (flights, hotels, tours) are strictly regulated by the respective Provider's tariff policies.

6.2.If the purchased rate is "Non-Refundable", the paid amount will not be refunded upon voluntary cancellation by the User.

6.3.Approved refunds will be returned to the original card used for payment within the timelines set by the Provider and the bank (typically 14 to 30 business days). Select Tour LLC reserves the right to retain its service (agency) fee.

7.1.By receiving the service, the User provides unconditional consent to the processing of their personal data (and that of companions) in compliance with Georgian legislation and its transfer to third parties (including foreign providers, airlines, and hotels outside Georgia) for booking execution purposes.

8.1.Select Tour LLC is not liable for:

• Flight delays, cancellations, schedule changes, or luggage damage/loss caused by the airline.
• Overbookings or discrepancies in service quality compared to User expectations on the hotel's side.
• Force majeure circumstances (natural disasters, war, epidemics, border closures, strikes, etc.) preventing service delivery.

8.2.Select Tour LLC's maximum financial liability to the User is limited to the amount actually paid through the platform, and only if the loss was directly caused by technical failures of the platform.

9.1.All disputes arising from the agreement are resolved through negotiation. The User must send complaints to the company's official email.

9.2.If negotiations fail, disputes will be resolved in accordance with Georgian law in the courts of Georgia.

10.1.A promotional price applies only during the promotion period and to the tours and departure dates the promotion covers. A booking keeps the price shown when it is made. The start or end of a promotion does not affect bookings already made, and price differences are not compensated.

10.2.Only one promo code may be used per booking. A promo code cannot be exchanged for cash, combined with another promo code, or moved to another booking.

10.3.A promo code may have a validity period, limits on destinations, dates or minimum amount, a total usage limit or a limit per customer, and may apply to a first booking only. Unless its terms say otherwise, a promo code does not apply to a promotional price.

10.4.A discount applies to the service value of Select Tour LLC and may be reduced so that the tour price does not fall below the cost of its suppliers (airline, hotel, insurer). The exact discount and the amount to pay are shown on the booking page before payment.

10.5.For a booking paid in instalments under a payment schedule, the promo code discount is deducted from the first payment.

10.6.On cancellation, any refund is calculated from the amount actually paid (after the discount). A promo code used on a booking the customer cancels is not restored. It is restored if the booking could not be confirmed by a supplier or by the Company, or if the payment deadline passed.

10.7.The Company may end or change a promotion or promo code at any time. This does not affect bookings already made.

10.8.If a promo code is misused (fake or repeated accounts, automated means, unauthorised distribution of the code), the Company may refuse the discount or cancel the booking with a full refund of the amount paid.